Experience the 'Ideal Difference' - where quality meets excellence
At Shelby Cabinets, we take pride in our long history of crafting exceptional custom cabinets for over thirty years. Our commitment to quality and excellence has earned us a loyal clientele primarily from the building market and referrals. Our expertise extends beyond kitchen and bath remodeling to custom bookcases, home offices, entertainment centers, countertops, and more.
Our Process
We're passionate about transforming solid oak, maple, or cherry lumber into stunning custom frames and doors. Our 8000 square foot plant is equipped with state-of-the-art machines designed to streamline our process, ensuring precision and attention to detail in every piece we create. From classic raised panel to modern shaker styles, we offer a wide range of custom door styles to choose from, paired with an extensive selection of finishes, including glazing, distressing, crackling, and antiquing.
Our Mission
Our mission is to provide unparalleled custom cabinetry solutions that exceed our clients' expectations. We strive to build lasting relationships, fueled by our dedication to quality, craftsmanship, and exceptional customer service. At Shelby Cabinets, we're committed to helping you bring your vision to life, whether it's a luxurious kitchen, a serene bathroom, or a cozy entertainment center.
Our History
Since our humble beginnings in 1976, Shelby Cabinets has undergone significant transformations, adopting innovative machinery and techniques to stay ahead of the curve. Our journey began with basic face frame kitchen cabinets, but we've since evolved to offer a comprehensive range of custom cabinetry solutions. Today, we're proud to be a premier provider of exceptional custom cabinets, built on a foundation of integrity, expertise, and a passion for delivering outstanding results.
Overall Experience
The reviews are generally positive, with most customers praising the quality of the cabinets and the professionalism of the staff. However, there are some negative reviews that mention poor customer service and issues with the cabinets.
Quality and Design
The majority of customers are happy with the quality of the cabinets, praising the craftsmanship and design. The custom designs and crown molding are particularly popular.
Customer Service
There are some negative reviews that mention poor customer service, with some customers feeling that they were treated rudely or dismissively. However, some customers praise the responsiveness and professionalism of the staff.
Value
Many customers feel that the cabinets are a good value for the price, with some mentioning that they are happy with the quality compared to DIY stores.
Issues and Complaints
Some customers have experienced issues with the cabinets, including yellowing over time and omitted items from their orders. There are also complaints about poor customer service, including rudeness and a lack of care.